Key terms in the DKP-HOLDING ecosystem
A shared vocabulary for steering critical programs.
- KPI
- Key performance indicators used to steer, measure and report on results.
- SLA
- Service-level commitments: availability, performance and response times.
- PMO
- Project Management Office: the team that steers, governs and reports on projects.
- RFP
- Request for Proposal: a formal tender with specifications and evaluation criteria.
- SOC
- Security Operations Center: monitors cybersecurity and incidents.
- NOC
- Network Operations Center: supervises networks, infrastructure and critical platforms.
- PCA / PRA
- Business continuity and disaster recovery plans that ensure operational resilience.
- Auditabilité
- Auditability: the ability to provide full traceability of decisions, actions and performance.
- Interopérabilité
- Interoperability: systems working together without depending on a single vendor.
- Gouvernance
- Governance: the rules, committees and processes that ensure compliance and control.
- FDFP
- Fund for the Development of Vocational Training (Côte d’Ivoire), which accredits and funds training programs.
- AEJ
- Youth Employment Agency (Côte d’Ivoire), partner for employment placement programs.